Community Guidelines

Treat all members with dignity and respect. Remember that you're interacting with real people seeking meaningful connections.

• Use polite and courteous language in all communications
• Respect others' decisions if they decline your connection request
• Honor religious and cultural sensitivities
• Accept "no" gracefully without pressuring others

Honesty is the foundation of meaningful connections. Your profile should accurately represent who you are.

• Use your own real photos
• Provide truthful information about yourself
• Don't misrepresent your age, location, marital status, or background
• Don't impersonate others or create fake profiles

Maintain appropriate boundaries in all interactions on and off the platform:

• No sexual content, explicit material, or inappropriate advances in your profile or any communications
• No harassment, threats, or intimidation
• No hate speech, discrimination, or offensive language
• Keep profile content family-friendly and respectful of Islamic values

Your safety is paramount. Follow these guidelines:

• Don't share financial information or send money to anyone
• Meet in public places for first meetings
• Inform trusted friends or family when meeting someone new
• Trust your instincts — if something feels wrong, stop communication and report
• Report suspicious behavior immediately

The following activities will result in immediate account suspension or termination:

• Minors and child safety: under-18 accounts, grooming, sexualisation of minors, or child sexual abuse material
• Sexual harm: sexual harassment, unsolicited sexual content, coercion, or sharing or threatening to share intimate images without consent
• Abuse and exploitation: stalking, threats, doxxing, blackmail, sextortion, coercive control, forced marriage, trafficking, or domestic abuse
• Fraud: romance or investment scams, requests for money, phishing, theft, or deceptive commercial activity
• False identity: catfishing, impersonation, stolen photos, false age or marital status, or misleading identity claims
• Hate and violence: attacks based on religion, sect, ethnicity, nationality, sex, disability or another protected characteristic; violent threats or extremist support
• Self-harm: encouraging, instructing or glorifying suicide, self-injury or dangerous eating-disorder behaviour
• Platform abuse: spam, malware, scraping, unauthorised automation, multiple deceptive accounts, malicious reports, or evading a restriction or ban
• Illegal or non-matrimonial use: illegal goods or services, sexual services, recruitment, advertising, or using HalalKnot for purposes unrelated to genuine matrimonial introductions

We take violations seriously. If you encounter inappropriate behavior:

• Use the Report button on any profile to flag concerning behavior
• Block users who make you uncomfortable
• Reports are reviewed as soon as reasonably possible
• Depending on severity and history, action may include content removal, a warning, feature restriction, suspension, or a permanent ban
• Serious conduct may lead to immediate restriction while it is reviewed and, where legally appropriate, preservation or disclosure of relevant records
• Members affected by an account or content decision will normally receive the action category and a concise reason, unless giving details would create a safety risk or breach the law

If you believe we made a mistake, you may appeal within six months. Appeals should explain the decision being challenged and why it should be changed. A person who was not the original decision-maker will review the appeal where reasonably possible. See our Enforcement & Appeals process.